Our online store allows you to buy products, sign up
for a gift registry, enter contests, receive special discounts,
fill out surveys, and receive newsletters, e-mails or other
promotional information from us. We use the information
that we collect about you to fulfill your product purchases
and to create a more personalized online experience. This
is just a brief overview, so please read on for more details
about our Privacy Policy. This Policy may change from time
to time, so please check back periodically.
Except as otherwise discussed in this Privacy Policy, this
document only addresses the use and disclosure of information
we collect from you online. For some services, we either
collect and transfer personal information to a service provider
you have selected, or you may visit other merchants through
links on our site who may collect and use your personal
information. We encourage you to ask questions and to be
very cautious before you disclose your personal information
to others.
Questions regarding this Policy should be directed to info@WineStuff.com
or may also be contacted directly at the following address:
Attn: Privacy Policy Officer
Winestuff
410 S 16th Street
Easton, PA 18042
This Privacy Policy will explain the following regarding
use of our site:
- What information does WineStuff.com
collect from you?
- Where do we collect information from
you and how do we use it?
- Who is collecting your information?
- With whom do we share your information?
- How can you update or correct your
Personally Identifiable Information?
- What are your choices regarding collection,
use, and distribution of your information?
- What security precautions are
in place to protect against the loss, misuse, or alteration
of your information?
- A special note about children's
privacy
- WineStuff.com and third-party use of
"cookies" and "action tags."
- You should carefully review privacy
policies of any third party sites accessible from WineStuff.com
- Contacting WineStuff.com about
privacy questions or concerns
- Privacy Policy changes
- What information
does WineStuff.com collect from you?
In order to better provide you with numerous products
and services, WineStuff.com collects two types of information
about its visitors: Personally Identifiable Information
and Non-Personally Identifiable Information. Our primary
goal in collecting information from you is to provide
you with a smooth, efficient, and customized experience
while using our site.
Personally Identifiable Information
This refers to information that lets us know the specifics
of who you are. Personal information is requested when
you order a product or service, register for a Gift
List, enter contests or sweepstakes, apply for credit,
fill out surveys, and send us feedback. For example,
this information might include your name, billing address,
shipping address, telephone number, e-mail address,
credit card or other payment information, and product
details. With this information, WineStuff.com can fill
your orders and better provide you with personalized
services. For a few services, we may collect your personal
information on behalf of other merchants and share it
with them. For example, on our Wireless Store, we may
ask you for your social security number, driver's license
number and date of birth and share that information
with the third-party telephone service provider that
you have selected. If you visit one of the stores
available through a link on our site, they will independently
collect, use and share your personal information in
accordance with their own privacy policies. If you
have questions about their information practices, please
read their privacy policies. In many cases, you can
find a link to their privacy policies on the page offering
the Partners' services.
Non-Personally Identifiable
Information
This refers to information that does not by itself identify
a specific individual. We gather certain information
about you based upon where you shop on our site in several
ways. This information is compiled and analyzed on both
a personal and an aggregated basis. For example, this
information may include the Web site's Uniform Resource
Locator ("URL") that you just came from, which URL you
next go to, what browser you are using, and your Internet
Protocol ("IP") address. A URL is the global address
of documents and other resources on the World Wide Web.
An IP address is an identifier for a computer or device
on a Transmission Control Protocol/Internet Protocol
("TCP/IP") network, such as the World Wide Web. Networks
like the Web use the TCP/IP protocol to route information
based on the IP address of the destination. In other
words, an IP address is a number that is automatically
assigned to your computer whenever you are surfing the
web, allowing web servers to locate and identify your
computer. Computers require IP addresses in order for
users to communicate on the Internet, browse and shop.
- Where do we collect
information from you and how do we use it?
Our primary goal in collecting personal information is
to provide WineStuff.com's visitors with a superior customized
online experience. We use the customer contact information
to fill orders, contact purchasers to inform them of their
order status, to send promotional information, to enhance
the operation of our site and administer our systems.
Demographic data also may be collected at our site
from third party advertising servers or content servers,
who provide us with the zip code and area code associated
with a visitor's server, along with pages viewed on
our site. We review the actions of the WineStuff.com
visitors on an aggregate basis to determine customers'
preferences. WineStuff.com also does research on our
visitors' demographics, interests, and pages viewed
based on the information provided to us during ordering,
a promotion, from our server log files, from contests,
drawings or surveys. We will use this data to tailor
the visitor's experience at our site, to improve our
marketing and promotional efforts, to statistically
analyze site use, to improve our product offerings,
and to customize our site's content, layout, and services.
We receive reports from third party ad servers and content
servers, that tells us how many ads were presented and
clicked upon or what content was served.
We may also share your personally identifiable information
with third parties who provide services to us, our customers
and web site visitors. Those third parties include authorized
contractors, temporary employees and consultants and
other companies working with us (collectively, "agents").
Where we believe it to be appropriate (in our sole discretion),
we will ask our agents not to disclose or use your personal
information for purposes other than to provide services
to you or WineStuff.com.
We gather information in the following ways:
Shopping
We collect IP addresses for the purposes of system administration,
to gather broad demographic information, to enable ads
to be served on our site, to report Non-Personally Identifiable
Information to our advertisers, and to monitor the level
of activity on our site. We collect information from
visitors to our site regarding the URLs they came from,
domain types (e.g., .com or .org), their IP addresses,
the date and time of their visit or order, the number
of visits and orders, the number of visits per browsing
session, the server type, the operating system and browser
type used to come to the site, the country, state and
telephone area code where their servers are located,
the pages and page titles of our site that visitors
viewed during their visit, whether the visitor's computer
is enabled for Java or cookies, browser language, applications
and plug-ins, and any search terms entered on our site.
Ordering
When you order from us, we collect personally identifiable
information from you. If you order one of our products
or services, we will collect and maintain your name,
e-mail address, billing address, shipping address, telephone
number, product selections, credit card or other payment
information, order number, referring URL, IP address,
page you bought from and a password. We collect this,
and other information, as disclosed in this Policy,
in order to fill your order, to communicate with you
about your order and to send you promotional materials.
Before confirming your order, you will have the opportunity
to review the product order form and make changes and
additions to the information it contained and these
changes will be automatically kept for future use.
Gift Certificates
If you purchase a gift certificate from our site, you
will give us the recipient's name and e-mail address
if you wish to send the certificate by e-mail. If you
wish to send a certificate by regular mail, you will
give us the name, mailing information and phone number
for the recipient. The recipient information you give
us will only be used to send the gift certificate and
for no other purpose.
Online Surveys and Polling
In order to improve our services to you, we ask some
of our customers to voluntarily complete surveys, which
may be collected by an independent third party. Individual
survey answers are confidential, although Non-Personally
Identifiable Information is collected and disclosed
to third parties. If you do not wish to participate
in a survey, simply decline to participate when asked.
Contests and Sweepstakes
When you enter a contest or other promotion, we may
ask you for contact information such as your name, address
and e-mail address in order to administer the contest,
to send you promotional e-mails, notify winners and
make the winners' list publicly available pursuant to
certain states' laws. Your consent to such promotional
use and disclosure of this information is a condition
of your participation. As a condition of receiving any
prize, you will be required to submit an Affidavit of
Eligibility, for us to ensure that you are eligible
to receive the prize according to the Contest Rules.
Newsletters & Promotional E-mails
We offer free newsletters and promotional e-mails as
a service to our customers. We will send you newsletters
and e-mails periodically listing current specials and
deals. To stop receiving our newsletter, send an e-mail
to us at optout@WineStuff.com.
Contact Information and Third
Party Data
If you contact WineStuff.com or our customer service
representatives by telephone, e-mail or letter, we may
keep a record of your correspondence or comments. If
you report a problem with our site, we may collect such
information in a file specific to you. If you contact
us through our feedback area or by calling one of our
customer service representatives, we may ask for your
name, e-mail address and order information in order
to send you a reply. If other users or third parties
send us correspondence about your activities or purchases
on our site, we may keep the information in a file specific
to you.
Advertising
We display advertisements on our site. By knowing a
little about you, WineStuff.com will be able to deliver
more relevant advertisements and content to you in the
form of targeted banners and promotions. For example,
advertisers give us an advertisement and tell us the
type of audience they want to reach (e.g., buyers of
Palm Pilots). WineStuff.com takes the advertisement
and includes it in a WineStuff.com e-mail to prior customers
meeting that criterion. We may also have third-party
advertising servers display ads linked to certain search
terms that you have entered, or to certain pages that
you are viewing. In this process, advertisers never
have access to individual account information. Additionally,
WineStuff.com may share aggregated data with advertisers.
We also track customers' traffic patterns throughout
their online session, including which pages, information
and advertisements a customer views while using the
site and what items they place in their basket or purchase.
We use your IP address to diagnose problems with our
servers, software, to administer our site and to gather
demographic information.
We may share aggregated statistics about pages viewed
on our site, sales and other shopping information with
third parties.
Cookies
We use cookies and allow others to use cookies in the
operation of our site; to find out what cookies are
and how they are used, click
here.
Action Tags
We may use and allow others to use action tags in the
operation of our site; to find out what action tags
are and how they are used, click
here.
- Who is collecting
your information?
Ad Servers and Content Servers: We may use third party
ad servers or content servers to serve ads or other information
both on and off our site. Those third parties may use
"action tags" throughout the site to count the number
of visitors who click on a banner ad or other information
and to track the number of customers who continue on to
make a purchase. They may also place their own "cookie"
on your computer to help those ads to run. We do not provide
them with any of your Personally Identifiable Information.
For more information about the information they collect,
please see the section "Use of Cookies" below.
Marketing Partners, Co-branded Services, Framing/Windows
on Third-Party Sites: We run promotions for merchants
where you may visit the merchants' sites. In some of
those promotions, a window or frame containing the merchant's
site may appear. Any time you are in a window, you should
assume that your personal information is being collected,
used and disclosed in accordance with that merchant's
policies. This Privacy Policy does not apply to information
that you supply to those merchants. Any information
that you share with them will be used and disclosed
in accordance with that merchant's privacy policy. However,
once you click on a return link to our site, you can
expect that further information that you disclose will
be treated in accordance with this Policy.
On occasion, unaffiliated third parties will "frame"
WineStuff.com's site in an effort to collect customer
information. To ensure your privacy, make sure that
your order originates fom WineStuff.com's site. WineStuff.com
is not in any manner responsible in the event that you
do disclose information to an unaffiliated framing site.
Links and Banner Ads to Third-Party Sites: Please be
aware that our site may contain links to other sites
on the Internet that are owned and operated by third
parties. The information practices of those websites
linking from or to our site are not covered by this
Policy. These other sites may send their own cookies
to users, collect data, or solicit personal information.
Additionally, other companies or ad servers, which place
advertising on our site may collect information about
you through the use of cookies when you view or click
on their advertising. We cannot control this collection
of information. You should contact advertisers directly
if you have any questions about their use of the information
that they collect.
- With whom do
we share your information?
Fulfillment: The information collected by WineStuff.com
is used for processing orders, keeping you informed about
your order status, for statistical purposes, for improving
our site and its performance, to serve ads, and to notify
you of products or special offers that may be of interest
to you. We will disclose your Personally Identifiable
Information to third parties to charge your credit card,
fill your order, deliver your order, provide customer
service, provide you with credit and deliver promotional
e-mails to you from WineStuff.com. For example, we must
release your credit card information to the card-issuing
bank to confirm payment; and release your address and
telephone information to the delivery service to deliver
products that you ordered.
Other Parties: We do not sell, trade, or rent your
Personally Identifiable Information to others without
your consent. We may provide Non-Personally Identifiable
Information about our customers' sales, traffic patterns,
and related site information to third parties, but these
statistics do not include any Personally Identifiable
Information. We may release account information when
we believe that such release is reasonably necessary
to enforce or apply our Terms and Conditions or to protect
the rights, property, and safety of WineStuff.com, our
users, or others. If customers do not pay us for products
ordered, we may submit their account information to
a third party collection agency.
Data Analysis Agents: The information collected by
or for WineStuff.com may be provided to an outside company
for the purpose of analysis. That analysis is to help
us to improve our site and product selection, and to
notify you of special offers that may be of interest
to you. That data analysis agent may not share any Personally
Identifiable Information with others, or use it for
any other purpose than to help WineStuff.com.
Ad Servers, Advertisers, Image Servers and Website
Analysis Agents: These third parties use their cookies'
identification numbers and internal web site tracking
features to serve ads on our site and to collect aggregated
information to create statistics about our customers
and visitors, traffic patterns, and related site information.
In the event that our ad servers collect any Personally
Identifiable Information on our behalf, it will not
be used by them or disclosed to any third parties.
Compliance with Service of Process or Law Enforcement:
Occasionally WineStuff.com may be asked by law enforcement
or judicial authorities to provide Personally Identifiable
Information to the appropriate governmental authorities.
We will disclose Personally Identifiable Information
upon receipt of a court order, subpoena, or to cooperate
with a law enforcement investigation, without prior
notice to you. WineStuff.com fully cooperates with law
enforcement agencies in identifying those who use our
services for illegal activities. We reserve the right
to report to law enforcement agencies any activities
that we in good faith believe to be unlawful.
- How can you update
or correct your Personally Identifiable Information?
We believe you should have the ability to access and edit
the personal information that you have provided to us.
During the online ordering process you can review, change,
or delete the information that you have submitted. You
may change any of your personal information in your account
online at any time. We encourage you to promptly update
your information if it changes. You may ask to have the
information on your account deleted or removed; however,
because we keep track of past purchases, you cannot delete
information associated with past purchases. Also, as a
security measure we "back up" the data stored on our systems,
and such prior information cannot be completely removed
from our databases. As a result, you should not expect
that all of your Personally Identifiable Information will
be completely removed from our backed-up databases.
- What are your
choices regarding collection, use, and distribution of
your information?
Email: We may from time to time send you e-mail or other
communications regarding current promotions, specials
and new additions to the WineStuff.com site. You may "opt-out,"
or unsubscribe from our newsletters by following the unsubscribe
instructions in any e-mail you receive from us, or by
sending an e-mail. After doing so, WineStuff.com users
will not receive future communications or mailings unless
they open a new account or enter a contest.
- What security
precautions are in place to protect against the loss,
misuse, or alteration of your information?
In order to most efficiently serve you, credit card transactions
and order fulfillment are handled by established third
party banking, processing agents and distribution institutions.
They receive the information needed to verify and authorize
your credit card or other payment information and to process
and ship your order.
When you access your account information, the information
is kept on a secure server. All of the customer data
we collect is protected against unauthorized access
by physical security means.
- A special note
about children's privacy
You must be at least 18 years old to have our permission
to use this site. Our policy is that we do not knowingly
collect, use or disclose Personally Identifiable Information
about visitors under 18 years of age. If you are the parent
or guardian of a minor under 18 years of age and believe
that they have disclosed personally identifiable information
to us, please contact us at info@winestuff.com
so that we may delete the minor's information.
- WineStuff.com and
third-party use of "cookies" and "action tags."
WineStuff.com Cookies: When you use our site we will store
cookies on your computer in order to facilitate and customize
your use of our site. A cookie is a small data text file,
which a Web site stores on your computer's hard drive
(if your Web browser permits) that can later be retrieved
to identify you to WineStuff.com. Our cookies store randomly
assigned user identification numbers, the country where
you are located, and your first name to welcome you back
to our site. The cookies make your use of the site easier,
allow you to retrieve an earlier shopping cart, make the
site run more smoothly and help us to maintain a secure
site. You will be unable to shop on our site without your
browser set to accept cookies.
Ad Server and Content Server Cookies: We may use an
outside ad serving company or content server to display
banner advertisements and other information on our site.
As part of their service, they place a separate cookie
on your computer. WineStuff.com does not provide third-party
ad servers with any of your Personally Identifiable
Information. WineStuff.com and its third party ad servers
do collect and use Non-Personally Identifiable Information
about you, such as your IP address, browser type, the
URLs from which you came, referring site's domain types
(e.g., .com), operating system, the country, the server
your computer is logged onto, where the servers that
your computer is logged onto is located, the pages of
our site and products that visitors viewed during their
visit, where an ad was placed on a specific web site
page, the time and date particular ads were served,
the area code and zip code associated with your server
and whether you responded to a particular ad, and a
receipt identifier.
Our third-party ad servers will occasionally use outside
agents, whose computers will serve ads on our site in
the same manner and under the same conditions as above.
In addition, other ad serving companies or advertisers
may place banner ads on our site in the same manner
as above, but we do not disclose to them any Personally
Identifiable Information.
Website Analysis Agent Cookies: We may use a third
party to analyze what our visitors find to be most interesting
on our site. To do that, they will place a cookie on
your computer with a randomly assigned unique number
in order to track the pages you view on our site, along
with other Non-Personally Identifiable Information.
E-mail Distributor's Use of Action Tags: Our third-party
e-mail distributor may use action tags. They may, for
example, keep track of when a promotional e-mail is
opened and provide WineStuff.com with ongoing aggregated
reports of how many customers have responded.
- You should carefully
review privacy policies of any third party sites accessible
from WineStuff.com
Other sites accessible through our web site have their
own privacy policies and data collection, use and disclosure
practices. Please consult each site's privacy policy.
WineStuff.com is not responsible for the policies or practices
of third parties. Please be aware that this site may contain
links to other sites on the Internet that are owned and
operated by third parties. The information practices of
those web sites linked to WineStuff.com are not covered
by this Privacy Policy. These other sites may send their
own cookies to users, collect data, or solicit personal
information. Additionally, other companies that place
advertising on our site may collect information about
you when you view or click on their advertising through
the use of cookies. We cannot control this collection
of information. You should contact these advertisers directly
if you have any questions about their use of the information
that they collect.
On behalf of various sponsors, WineStuff.com provides
sponsored links to third-party web sites. If you click
on a sponsored link or banner ad, a "window" or "frame"
containing a third-party's web site may appear in the
foreground with the WineStuff.com web site in the background.
Unless you are on WineStuff.com's web site, any time
that you have moved to a window, you should assume that
your personal information is being collected, used and
disclosed in accordance with the windowed site's privacy
policy (if any). If you are unsure as to whose privacy
policy applies, please contact us by eMail at info@winestuff.com,
or by sending a letter to the address below.
- Contacting
WineStuff.com about privacy questions or concerns
If you have any questions about this Privacy Policy, the
practices of this site, or your dealings with this site,
please contact WineStuff.com by sending a letter to:
Attn: Privacy Policy Officer
Winestuff
410 S 16th Street
Easton, PA 18042
You may also contact us by e-mail at info@winestuff.com.
- Privacy
Policy changes
This Privacy Policy was last changed on March 25, 2006.
If WineStuff.com makes changes to any terms or conditions
of the Privacy Policy, the changes will be posted in this
document so that you will always know what information
we gather, how we might use that information and to whom
we will disclose it. We may change, modify, add or remove
portions of this Policy at any time, and any changes will
become effective immediately upon being posted unless
we tell you otherwise.
|
